Privacy Policy

Last modified: February 26, 2021

Introduction

EDCO Health Information Solutions Inc. (“Company” or “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy.

This policy describes the types of information we may collect from you or that you may provide to us in our interaction with you in the operation of our business, including, but not limited to, when you visit the website https://solaritybyedco.com/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website, including when you register and/or create a profile on the Website.
Through our communications with you including postal communications, email, telephone conversation and messages transmitted through this Website.
Through the purchase process when you or your business purchase products and services from us or we purchase products or services from you.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Any third party including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Any health information that is protected under the Health Insurance Portability and Accountability Act of 1996 (HIPPA), as the protection of such health information is covered in other policies of the Company.
Any personal information collected from or about any of our employees as that information is covered in our employment policies.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to provide personal information to us and not using our Website. By accessing or using this Website or otherwise providing personal information to us, you agree to this privacy policy.

This policy may change from time to time (see the Changes to Our Privacy Policy below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about persons with whom we interact through the operation of our business including:

Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, account number, job history and educational records for purposes of employment screening, or any other identifier by which you may be contacted online or offline (“personal information”);
Information that is about you but individually does not identify you; and/or
Information about your internet connection, the equipment you use to access our Website, geolocation based on your IP address and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third party sources, including information from our business and marketing partners social media sites, ad networks, analytics providers, and commercially available sources such as public databases.

Information You Provide to Us

The information we collect may include:

Information that you provide by filling in forms offline or on our Website. This includes information provided at the time of scheduling a demo of our services or requesting further products and/or services. We may also ask you for information when you contact our customer service, and when you report a problem with our Website, products, or services.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and offline, and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Information related to your job history and/or educational records for purposes of employment screening.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, page information, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, language settings and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See our Choices About How We Use and Disclose Your Information section below for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser or through the cookie banner at the bottom of the page when you first enter our Website. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate implementation. We may also save your information to facilitate new product orders or process payments and refunds.
To provide, support, personalize, and develop our Website, products, and services.
To communicate with you and our employees, and marketing our products and services.
To conduct and operate our business and business transactions.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To consider your job application and communicate with you regarding your job application.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your Website experience and to deliver content and product and service offerings.
To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
For any other purpose with your consent.

We may also use your information to contact you about our own products and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at prussell@edcohis.com. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To contractors, service providers, business and marketing partners and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of sale and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly directly collect personal information from children under 16 outside of the performance of services for our clients. If you are under 16, do not use or provide any information on this Website, through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at prussell@edcohis.com or 800-999-3456.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Marketing or Promotional Communications. If you do not wish to have your contact information used by the Company to promote our products or services, you can opt-out by sending us an email stating your request to prussell@edcohis.com. If we have sent you a marketing promotional email, you may use the unsubscribe mechanism included in such email to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

It is always possible for you to visit our Website without disclosing your personal information. This requires that you have disabled cookies. You can opt out of the processing of such information via the cookie banner displayed at the bottom of our Website when you initially enter our Website or through your browser’s settings. Please note, however, that without cookies you may not be able to use all of the features of our Website or online services.

Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When our site receives a DNT code, except in the case of certain scenarios where a user actively and knowingly provides Personal Data (e.g. contact forms), our Website will not track your use across multiple websites, but other websites (including, without limitation, certain of our subsidiaries’, affiliates’ and third party providers’ websites) to which we link may continue to track you. When we receive web requests from a user who enables DNT by actively choosing an opt-out setting in their browser, we will also take reasonable efforts to disable tracking cookies/scripts (e.g. Google Analytics, Google Adwords, Facebook, Twitter and/or other third party scripts).

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights and our Privacy Notice to California Residents for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our Privacy Notice to California Residents.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Sensitive and private information exchange between the Website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please do not hesitate to contact us using one of the following methods:

Phone: 800-999-3456
Website: https://solaritybyedco.com/contact/
Email: prussell@edcohis.com or
Post:
EDCO Health Information Solutions
Attn: Privacy
1351 N. Belcrest Ave.
Springfield, MO 65802.